In the unlikely event that your item is not as described, is damaged in transit, or does not arrive, contact us within 30 days for a full refund.
Your purchase is eligible if:
- The order was placed online through our secure checkout
- The item is significantly different than described, was damaged in transit or never arrived
- You reported the issue within 7 calendar days of the delivery date (or the promised delivery date, for non-delivered items)
Your purchase is not eligible if:
- You are returning an item that was accurately described and not damaged in transit. (Note that in these cases, you may still be able to return the item if permitted under the seller’s stated return policy or, for EU-based buyers, in accordance with EU law and our User Agreement)
- You elected to arrange your own shipping or retrieve the item in-person